Quality

B.M.P. S.r.l. manufactures specialty single- and double-sided adhesive tapes. Through staff training, supplier selection, product inspections during production, and ongoing customer support, it aims to achieve complete customer satisfaction.
The guidelines for achieving complete customer satisfaction are:

. Resource Training and Communication, both internally and externally, to
increase each employee’s knowledge and skills and the ability to work as a team towards
common goals. The training of all internal resources is a key strength.
It ensures, in addition to continuously updating their knowledge of
Quality requirements, the proper performance of their duties,
aware of the relevance and importance of their roles.

. Commitment to environmental protection through optimization and the use of new
energy-saving and environmentally friendly technologies, with a genuine desire to
reduce the impact of our activities on the ecological system and help combat anthropogenic
climate change;

. Risk-based thinking as a criterion in determining every decision, analyzing
potential critical issues and any problems encountered;

. Commitment to continuous improvement through ongoing monitoring of processes and
customer satisfaction, with a commitment to promptly identifying and implementing
remedial actions;

. Compliance with mandatory regulations by incorporating the recommendations and
suggestions dictated by EU directives and standards regarding safety in the
workplace, products, and materials;

. Awareness that Quality is the company’s fundamental priority for improving
products, customer service, and everyone’s work.

In order to meet the objectives set forth in this Quality Policy, Management has defined measurable objectives for the
various company functions, consistent with the Policy, the actions to be
taken to achieve them, and the necessary timeframes and resources.